![]() ![]() Q:Can't be compatible well with Mac OS or Windows 10 ?Ī:Ensure that there is a build-in drive driver software and a correctplayback software for this disk. Ensure to place this external DVD drive with a correct way.The black side must to be down,the blank side must to be up. ![]() Ensure there is a correct playback software for this external CD drive and with a correct format.Ī: 1. ![]() Ensure there is a build-in drive driver software. Plug this DVD drive intoMac OS,after insert a disk insideit,there will be a disc mark showingon the desktop.If no diskinside,can't be recognized on Mac OS.Ģ.Ensure it is connected directly into your computer,not connect with USB HUB.ģ. Q:Can't be recognized on computer or can't play CD/DVD ?Ī: 1. Please eject the CD by restarting the computer and holding down the mouse track pad at the same time. Please try turning the drive upside down and the disk ejected when clicked on the icon.Ģ. Ensure disk is placed well and not scratched.ġ. Must ensure that this DVD drive isn't squeezed and don't put it unstable items.Ĥ. Check the cd is unwounded and not out of shape.ģ. If works on a desktop,please connect the CD drive with USBport behind of computer host.Ģ. As insufficient powersupply, the DVD drive should be connecteddirectly with USB C / USB 3.0port on laptop rather than connect withUSB HUB. ![]()
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